Student Grievance Procedure

Student Grievance Procedure Background Pic

Student Grievance Procedure

A student who feels they have been treated inappropriately in an academic matter should follow the student grievance procedure outlined in the Course Catalog under Academic Appeals. Out-of-state students enrolled in online programs should follow the UACCB grievance process and then follow the ADHE complaint process if needed. 


ADHE requires the certified institution to make a decision on the student grievance following the institution’s public policy.


Inquiries into student grievances must be limited to AHECB certified (under Arkansas Code §6-61-301) courses/degree programs and institutions and to matters related to the criteria for certification.



Within 20 days of completing the institution’s grievance procedures, the student may file the complaint in writing with the ICAC Coordinator, Arkansas Division of Higher Education, 423 Main Street, Suite 400, Little Rock, AR 72201. The ADHE Student Grievance Form can be found here.


The grievant must provide a statement from the institution verifying that the institution’s appeal process has been followed. ADHE will notify the institution of the grievance within 15 days of the filing. Within 10 days after ADHE notification, the institution must submit a written response to ADHE. Other action may be taken by ADHE as needed.




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Alert Message


Campus community,


Cases of COVID-19 continue to increase in Arkansas and in our region.  Earlier today, the University of Arkansas Board of Trustees passed a resolution for campuses to implement mask wearing policies.  The UACCB Administrative Cabinet has reenacted Campus Procedure 220.20, Face Coverings and Social Distancing for Student, Employees, Guests, and Visitors.  


Effective immediately, UACCB will require all students, employees, guests, and visitors to wear masks indoors.  


This revision of Campus Procedure 220.20 is tied to CDC data regarding the level of community transmission for our area.  We will utilize a “stop light” indicator system, depending on the level of community transmission:


RED: The level of community transmission is high or substantial, masks are required.
YELLOW: The level of community transmission is moderate, masks are recommended.
GREEN: The level of community transmission is low, normal campus normal operations are in effect.


Our area is currently in RED: the level of community transmission is high, and masks are required.


The UACCB Administrative Cabinet will monitor the CDC rating and will evaluate the scale weekly.  This is a small step we can take to help stop the spread of COVID-19 and ensure we can maintain in-person learning.


Thank you.


Zach Perrine


Interim Chancellor


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