Technical Support

Technical Support Background Pic

Logging On A Computer

Hold down the CTRL, ALT, and DELETE buttons at the same time for the password box to appear


User Name: This is the Computer Logon ID located on your student ID card. It consists of the first initial of your first name, your entire last name and 4 digits. EX: John Doe—jdoe1234


Password: The password for all students the first time they log on will be their 6-digit birthday. EX: January 01, 2001 would be 010101


Currently, all the lab computers are installed with current Microsoft Office software, and have access to the Internet. Each student will receive an email account which they can use via the UACCB website located at www.uaccb.edu, on the home page, left hand side on the red banner. Your email address will be your Computer Logon ID plus @uaccb.edu. For Example: jdoe1234@uaccb.edu.

Using the Internet

Google Chrome is the preferred browser for UACCB .  If you are taking online courses, Blackboard recommends using Google Chrome to reduce compatibility issues.



WebAdvisor
WebAdvisor is a web interface that allows you to access information to UACCB’s administrative database. Its function is to provide current students direct web access to portions of their academic and financial records, as well as the ability to register through the web. Information available to students includes their personal course schedule, transcripts, financial aid award information, and their academic program evaluation information.


To logon to WebAdvisor, open Google Chrome. In the links bar, you should see a link labeled “WebAdvisor Main Menu”. Left click on this link and it will open up the Web Advisor web page. If you are a new user, click on the link labeled “Account Information”. Then click on “What’s my User ID”. This screen will let you know what your username is to log on to Web Advisor. A first time user’s temporary password will be your six digit birthday. Once you type this in, you will have to create a new permanent password with the following regulations: 6– 9 characters in length containing both letters and numbers and no use of users name.



myUACCB 
myUACCB is a web interface that allows you to access all of your student information from one website. Its function is to provide current students direct web access to portions of their academic and financial records, let students see what’s happening on campus, register for classes, check your email, plus much more.


To logon to myUACCB, open Google Chrome. In the address bar, Type https://my.uaccb.edu (if you are not taken there automatically).  If you are a new student your account has been created with a temporary password.  A first time user’s temporary password will be your six digit birthday. Once you type this in, you will have to create a new permanent password with the following regulations: 8–15 characters in length containing (1) uppercase letter, (1) lowercase letter, (1) number or special character, and no use of your first or last name.


Saving Your Work

Saving your documents in your Office 365 OneDrive for Business account is the best method to ensure you do not lose your work.  You can save work directly to your OneDrive and have access to it from anywhere in the world.  OneDrive for Business is one of the many apps available to you after you sign in to your email.


Logging Off Your Computer

Close all programs you have open. Click the round “Start” icon in the bottom left of the screen. Click the small arrow button to show a menu where you can select “Log Off”. Make certain that you have been logged off before leaving the computer.

Important Info

Where to Find UACCB Campus Computers:

Main Classroom Building

Rooms 217, 222, 223 and Row Johns Library (Classroom Use Only)


Important Notice: Students must have a current ID in order to log on and use any of the campus computers. If you need an ID made, you can obtain one from the Enrollment Services Center located in the Main Classroom Building, Suite 232.

Contact Info

If you have a problem relating to the following list, contact the help desk at:


  • Blackboard
  • Student Email
  • Web Advisor
  • Problem with your student computer account (can’t login to a computer, forgot password, etc.)


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Alert Message

Gov. Asa Hutchinson announced Tuesday that he will not renew the statewide mask mandate that expires at midnight tonight; however, school districts, private businesses, and medical facilities may still require patrons to wear masks as a preventative measure against the spread of COVID-19 under the revised guidelines. The University of Arkansas Community College at Batesville will maintain mask use and social distancing protocols on campus through the end of the spring semester. During its meeting on Friday, March 19, 2021, the Chancellor’s Advisory Committee discussed the topic of continuing the mask mandate on campus after the statewide mandate expires March 31. Campus constituents, including representatives from the faculty senate, staff senate, Student Government Association and the cabinet were involved in the discussion. It was agreed that continuing to follow mask use and social distancing protocols was in the best interest of the campus community.

 

On Friday, March 26, 2021, the campus reported its fifth straight week of having zero positive self-reported cases of COVID-19 associated with the campus. Our students, faculty, and staff have shown outstanding diligence in wearing face coverings and social distancing to prevent the spread of COVID-19. The campus community is asked to continue in its diligence to keep members of campus safe and healthy, not only for the benefit of campus but our community as well.



View COVID-19 updates HERE.

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